In accordance with the provisions of Articles 5 and 6 of Organic Law 15/1999 of 13 December on the Protection of Personal Data, we inform you that the personal data you voluntarily provide us with through the various data entry forms available on the website «CRUZTRADICION.COM» or through any other channel for collecting such data, will be incorporated into the CLIENTS file, the responsibility of CRUZ TRADICIÓN. The purpose of this file is the management and archiving of data necessary for the provision of e-commerce services, maintaining the company-client relationship, and for the internal management of the company.
Likewise, the user of the website «CRUZTRADICION.COM», by voluntarily providing their personal data through the various input forms provided for this purpose on the website, gives their consent for their data to be transferred in cases where connection with a third party is necessary for the provision of services offered through the website, particularly to transport companies for the purpose of managing requested shipments.
Likewise, the WEBSITE's CLIENT of «CRUZTRADICION.COM» authorises the retention of data in our files, once the relationship with the Website has ended, as a client history.
Consent will be considered granted unless you expressly communicate to us the revocation of it for any of the treatments indicated above.
The user of the Website «CRUZTRADICION.COM» shall be solely responsible for the truthfulness and accuracy of the data provided, with CRUZ TRADICIÓN acting in good faith as a mere service provider. In the event that false data or data belonging to third parties has been provided without their consent, CRUZ TRADICIÓN reserves the right to immediately destroy the aforementioned data in order to protect the rights of its owner(s).
The customer of the Website «CRUZTRADICION.COM» undertakes to inform CRUZ TRADICIÓN of any changes to the data provided.
Likewise, it is the policy of the website «CRUZTRADICION.COM» not to collect or process data from persons under the age of fourteen. In the event that a person under said age provides their data through the various entry forms provided on the website or through any other means, CRUZ TRADICIÓN reserves the right to immediately destroy the aforementioned data.
CRUZ TRADICIÓN is committed to fulfilling its obligation of secrecy regarding personal data and its duty to safeguard it. It will adopt all technical and organisational measures necessary to guarantee the security of personal data and prevent its alteration, loss, unauthorised processing, or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, all in accordance with the provisions of Royal Decree 994/1999, of 11 June.
The website «CRUZTRADICION.COM» does not use cookies or other technical means that allow the identification of specific users or the collection of their browsing data, without the user being aware. Nevertheless, it is our commitment that any change to the Privacy Policy in this regard will be immediately notified, through this website, including the appropriate rectification in this section.
The CUSTOMER of the website «CRUZTRADICION.COM» may at any time exercise their rights of access, rectification, cancellation and opposition as established in Organic Law 15/1999, by contacting the data controller at the following address: CRUZ TRADICIÓN, Urbanización Canteras Hondas 26B, 37789, Buenavista – Salamanca.
Lastly, we inform you that CRUZ TRADICIÓN may send commercial or promotional offers for products or services related to the company to CUSTOMERS of the website «CRUZTRADICION.COM» during the term of the relationship with the company and even once it has ended, by ordinary postal mail or via email or equivalent electronic means of communication.
If you are not satisfied upon receiving your order, you have 15 days to return it. To make a return, simply call 668 519 078 and send us the product, which must be unused and with its original seal and packaging intact. Once received and after checking the goods, the amount will be refunded to your card, if you paid by card, or by bank transfer to the account number you provide, if you paid by bank transfer.
In both cases, shipping costs will be borne by the customer, except in cases where CRUZ tradición arranges collection through its transport company. In any event, please contact our Customer Service Department on 668 519 078.
Law 47/2002 of 19 December, amending Law 7/1996 of 15 January on the Regulation of Retail Trade, for the transposition into Spanish law of Directive 97/7/EC on distance contracts and for the adaptation of the Law to various Community Directives.
The development of this online shop has been financed by the Junta de Castilla y León, within the framework of the Order IEM/ 1292/2022, with the aim of improving our digital presence and facilitating the sale of our products.









